Tracking Technology Disclosure
We believe you deserve a straightforward explanation of how digital markers operate when you explore our platform. This document describes the mechanisms we've deployed and what they mean for your learning experience.
Our Transparency Framework
arcinthova operates on a principle that might sound idealistic but guides everything we build: people learn better when they feel respected. That extends to how we handle the technical infrastructure that powers your interactions with our concept art education platform.
This disclosure walks through the tracking elements present across arcinthova.com. We've organized it around questions actual students asked us rather than legal categories that mean nothing to most humans.
Session Identifiers
When you navigate between pages or return to a lesson, temporary markers remember your position and preferences. These expire when you close your browser.
Think of them as digital breadcrumbs that vanish after your visit. They exist so you don't have to re-enter information or lose your place mid-tutorial.
Persistent Recognition Tokens
Some markers stick around longer because they serve ongoing purposes. If you select "Remember me" when logging in, that's a persistent token allowing future automatic access.
These also track settings like video quality preferences or which interface theme you've chosen. They remain until you clear them or we determine they're obsolete.
Performance Analytics Scripts
We monitor how quickly pages load and where technical failures occur through embedded measurement tools. This data reveals if our Sydney servers respond slower than our Melbourne backups, or if certain video formats buffer excessively.
The information captured includes device specifications, connection speeds, and error frequencies. Names and personal details never enter this stream.
What Actually Gets Stored
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Authentication Credentials
Encrypted tokens verifying your identity so you can access enrolled courses and saved project files. These contain no readable passwords and expire after extended inactivity.
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Interface Configuration Data
Records of which tutorial view you prefer, whether you hide completed lessons, and similar customization choices. This lives locally on your device primarily.
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Navigation Patterns
Anonymized records showing which lesson sequences get abandoned frequently or where students rewatch content multiple times. We use this to identify confusing material that needs revision.
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Technical Environment Indicators
Browser version, screen resolution, operating system. Basic technical context that helps us troubleshoot compatibility problems and optimize layouts.
How Tracking Unfolds During Your Visit
Initial Landing
First contact generates an anonymous session identifier. No personal connection exists yet. The system notes you arrived at arcinthova.com but treats you as visitor #847291 essentially.
Exploration Phase
As you browse lesson previews and sample projects, temporary markers track which pages you've viewed. This prevents showing you the same introductory message repeatedly and enables "recently viewed" functionality.
Account Creation
When you establish credentials, the anonymous session becomes linked to your profile. Previous browsing data merges with your account, creating continuity between pre-registration and post-registration activity.
Ongoing Engagement
Subsequent visits refresh authentication tokens and capture lesson completion status. Your progression through material gets recorded so courses resume where you stopped rather than resetting.
Your Control Mechanisms
Storage Duration Standards
Why These Technologies Exist
Platform Functionality
- Maintaining login states across multiple pages and sessions
- Remembering lesson progress and completed assignments
- Storing draft project work before final submission
- Enabling forum participation with consistent identity
Experience Enhancement
- Personalizing interface layouts based on past preferences
- Recommending relevant tutorials matching your skill development
- Highlighting new content since your previous visit
- Adjusting video quality to match connection capabilities
Operational Improvement
- Identifying technical bottlenecks affecting load times
- Detecting broken links or malfunctioning features
- Understanding which lesson formats prove most effective
- Measuring server capacity needs during peak enrollment periods
External Service Integration
arcinthova relies on specialized providers for certain platform capabilities. These external services deploy their own tracking mechanisms when you interact with embedded features.
Document Evolution
We update this disclosure when introducing new tracking capabilities or changing data practices. Significant revisions trigger email notifications to active students.
Historical versions remain archived and accessible through our documentation repository. You can review what changed between iterations if curious about policy evolution.
Questions About Tracking Practices
This document attempts transparency but might raise additional concerns depending on your technical background or privacy priorities. We prefer direct conversation over leaving you uncertain.